Legal
Privacy
Stub policy · last updated 2026-08-02 · not legal advice
ClearForge processes audio so you can master and download results. This page states our privacy promise for the cloud product at clearforge.studio. It is a product stub for alpha; a counsel-reviewed policy will replace it before broad public Free launch.
Privacy promise
- Limited process license. You grant us a limited license to process your uploads solely to provide the service (forge, previews, reports, downloads).
- No training by default. We do not train models on your audio by default. Alpha UI does not prompt for training opt-in.
- How long we keep files. Audio is deleted automatically on a timer running from
immutable
created_at(not “last activity”):- Free: 7 days
- Pro (active): 30 days
- Pro after cancel: purge at the later of created_at + 30 days or canceled_at + 7 days grace
- Incomplete uploads: ~24 hours
- Delete account. You can request account deletion; we delete your object prefix, associated database rows, and cancel Stripe subscription where applicable.
- Transport & storage. TLS in transit; object storage encryption at rest. Object versioning off for alpha; lifecycle rules back the retention cron.
- Signed URLs. Short-lived download/upload URLs (on the order of minutes). No public unlisted session pages.
- Logs. We avoid logging raw audio bytes; filenames may be hashed or truncated.
Data we process
- Account identifiers (email, auth subject via Clerk or dev auth)
- Uploaded audio and derived previews, masters, reports, and packages
- Usage metering, job metadata, and billing status
- Consent events (e.g. cloud processing notice)
- Support and DMCA correspondence
Subprocessors
We use the following categories of vendors to operate ClearForge:
| Vendor / role | Purpose |
|---|---|
| Clerk | Authentication and user identity (production) |
| Stripe | Subscriptions, checkout, customer portal |
| Fly.io | API and worker compute |
| R2 / S3-compatible object storage | Audio objects and artifacts (e.g. Cloudflare R2 or AWS S3) |
| LLM provider (Pro) | Optional narrative polish; metrics-oriented payloads, not raw samples |
| Email provider | Transactional and support email |
| Postgres / Redis hosts (e.g. Neon, Upstash) | Application data, jobs, rate limits — infrastructure subprocessors |
This list will be updated when vendors change. Contact support@clearforge.studio for the current roster.
Your rights
Depending on your region (e.g. GDPR/CCPA), you may request access to metadata we hold about you, correction, export of account metadata, or deletion. Account delete is the primary self-serve path; email support@clearforge.studio for assistance.
Copyright
For copyright infringement notices, see our DMCA process and write to dmca@clearforge.studio.
Contact
Privacy questions: support@clearforge.studio